Free shipping on 6-packs in contiguous US!

Willa's Oat Milk FAQs

ORDER FAQS

What forms of payment do we accept?

We accept the following payments:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diner's Club
  • Elo
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Amazon Pay
Do we offer free shipping?

Willa’s offers free shipping on all purchases on willaskitchen.com of 6-pack. Additionally Willa’s is
available on Amazon Prime.
Unfortunately, due to increasing shipping rates, we are not able to offer free shipping on all orders at this
time.

Do we offer international shipping?

Customers outside of the contiguous US will be responsible for covering their own shipping costs. Shipping rates are variable and will be calculated automatically by UPS. The shipping speeds/rates available are:

  • UPS Worldwide Expedited
  • UPS Worldwide Express Plus
  • UPS Worldwide Express
  • UPS Worldwide Saver
  • UPS Ground
  • UPS Standard

HOW TO USE

Can you cook with Willa’s Oat Milk?

Willa’s Oat Milk is an excellent substitute for dairy milk in dairy-free or vegan recipes. It can be used in anything from mac ‘n cheese, to cakes, to chocolate puddings, and more. Check out our blog post for tips on cooking with oat milk. Our recipes page also has plenty of dairy-free recipe ideas to get you started.

Does Willa's Oat Milk need to be refrigerated?

No, it’s shelf stable. You can put it in your pantry. Just refrigerate it after you open it.

We use Tetra-Pak packaging, which is a packaging system that allows the packaging to be filled and sealed in a way that is so sterile it doesn’t allow air to get in and allows the product to be shelf stable longer, without needing preservatives to do so.

“Tetra Pak uses aseptic packaging technology. In aseptic processing the product and the package are sterilized separately and then combined and sealed in a sterile atmosphere, in contrast to canning, where product and package are first combined and then sterilized.”

INGREDIENTS AND HEALTH

Is Willa's Oat Milk vegan?

Yes, Willa’s Oat Milks do not contain any dairy, meat, egg, or animal ingredients.

Is Willa’s Oat Milk gluten-free?

There are no gluten ingredients in our oat milk. With any oat product, there is always a slight chance that the transport or storage of the oat crops had wheat in it before, and there could be a trace amount. In regards to gluten testing, our oats may range from 0.005-0.03% or 50 to 300 parts per million. Here's what Celiac.org has to say on the issue of oats and potential for contamination.  

Is Willa's Oat Milk Kosher?

All Willa's Oat Milks are OU Pareve Kosher Certified. 

Because we aim to be zero-waste, we will be using up our existing packaging that does not include the Kosher certification. This means you may receive a product or see it in-store without the certification on the label even though it is indeed certified.

Is whole grain oat milk healthier?

With Willa’s, you know you are getting the full whole grain oats with the bran and germ included, which are packed with all of the oats’ nutritional, prebiotic, and fiber benefits.  They’re also packed with vitamins and minerals. Oats provide a number of health benefits. Oats are associated with heart health, as well as gut health. Oat fiber may also help to prevent sharp rises in blood sugar and insulin levels, which means they make you feel more satisfied and satiated after a meal. What’s more, oats are rich in antioxidants, especially avenanthramide. This antioxidant has been linked to a reduced risk of colon cancer and lower blood pressure. As a great source of prebiotics or prebiotic fiber, oats feed the probiotics or good bacteria in our gut microbiome, which also has positive benefits for mental health.

Why is organic and non-GMO important for an oat milk?

We aim to be the healthiest most sustainable company in the plant based milk category. Our organic oats are grown under organic conditions without the use of chemicals.

USDA Organic certifications are particularly important for oats. Glyphosate (the primary chemical in Roundup) has been found at unsafe levels in conventional oats. According to CNN, “Some types of oat cereals, oatmeal, granola and snack bars contain higher levels of a chemical found in the weed killer Roundup than what the Environmental Working Group considers safe. Almost three-quarters of food samples tested showed higher glyphosate levels than what the group's scientists believe to be "protective of children's health.” For the benefit of human health and soil health, we choose to use organic, non-GMO ingredients.

Is Willa's glyphosate-free?

Yes, Willa's is glyphosate-free!

All Willa's Oat Milk products are Certified Glyphosate Residue Free by The Detox Project

This certification means our products have been thoroughly tested and confirmed to contain no glyphosate residues down to government-recognized limits of detection for food.

We also use USDA Organic oats, which are grown without the use of any pesticides. USDA Organic Certification involves very stringent qualifications and prohibits the use of glyphosate.

Why is there sugar in Willa’s Oat Milk?

Whole oats naturally have sugar. Our oats, however, have less natural sugar than many of our competitors because we use the whole oat, keeping the bran and germ, whereas other oat milks only use the starchy, sugary part of the oat. 

Willa’s Unsweetened Original Oat Milk has 1 g of sugar that comes from the process of making oat milk and the oats themselves. 

Willa's Barista Oat Milk has the same natural oat sugars and for a little bit extra sweetness, we add 2 g of organic maple sugar per cup, which is equivalent to a ¼ teaspoon per cup of oat milk.

Willa's Dark Chocolate Oat Milk is also sweetened with an added 10 g of organic maple sugar.

What kind of salt is in Willa's Oat Milk?

The salt we use is sea salt. It is not iodized and it does not contain any additives or caning agents.

Why does Willa's use real vanilla extract?

We prefer the taste and try to use real ingredients from nature rather than artificial flavors.

Does the filtered water in Willa's contain flouride?

Willa's is not yet testing for fluoride specifically, but our water goes through a full reverse osmosis treatment, which should remove any fluoride if present. 

Read more about reverse osmosis water treatments here

Why does Willa’s Barista Oat Milk contain sunflower oil?

We use organic cold-pressed high oleic sunflower oil to give our Barista Oat Milk its creamy texture and ability to steam beautifully. Most barista blend oat milks have some sort of oil in them for this reason.

What does high oleic mean? Is high oleic sunflower oil in Willa's Barista Oat Milkhealthy?

At Willa’s, we aim to make our oat milk using the most honest ingredients possible. So instead of using industrially processed canola/rapeseed oils, which are associated with inflammation, we use cold-pressed organic high oleic sunflower oil. High oleic sunflower oil is high in “good” monounsaturated fats and has been shown to favorably raise HDL cholesterol without raising LDL cholesterol.

Is Willa's Oat Milk fortified with calcium and vitamins?

Of all of our products, Willa's Barista Oat Milk is the only one fortified with calcium.

We aim to provide products that fit every dietary preference and lifestyle. Willa's Unsweetened Original has the shortest ingredient list because many of our customers prefer an oat milk that doesn't have any non-food ingredients and prefer to get calcium from other food sources.

What is calcium carbonate? Why is it added to Willa’s Barista Oat Milk?

Many people who stick to a strictly non-dairy diet have a hard time getting enough calcium in their diets. So, we added calcium carbonate, which is commonly found in calcium supplements, to replace the calcium which people normally get from dairy milk.

How do you ensure there isn't cross-contamination with allergens like tree nuts?

Our manufacturer has a robust allergen management program to prevent cross-contamination including identification of allergens, facility allergen list, declaration of the allergen using color coding system for received raw material, cleaning programs, and training. Allergen categories include major allergens identified by CFIA, Canada and FDA, USA. Additionally, the entire manufacturing facility is peanut free.

What are phosphates and why should I care that phosphates are not in Willa’s Oat Milk?

Phosphate ingredients, which usually start with “phos-” on an ingredients label, are an acidity regulator commonly used in plant milks, as well as processed food. Americans get 30-50% more phosphates in their diet than they should. For this reason, Willa's Unsweetened Original Oat Milk and Willa's Dark Chocolate Oat Milk do not use added phosphate ingredients.

Are Willa's Oat Milk cartons BPA-free?

We can confirm that there are absolutely zero BPAs in the Tetra Pak cartons we use to package our oat milk. Additionally, our packaging does not contain any bisphenols B, F, or S.

SUSTAINABILITY

What is Willa's Tetra Pak packaging made of?

Tetra Pak cartons are primarily made from paper. On average, more than 70% of a Tetra Pak carton by weight is paperboard – a renewable, plant-based material.

100% of the paperboard Tetra Pak uses is sourced from Forest Stewardship Council, FSC-certified forests and other controlled sources, which means new trees are continuously growing to replace what was used. The remaining portion of the carton is comprised of polyethylene and aluminum.

These three materials – paperboard, polyethylene, and aluminum - are layered together using heat and pressure to form a six layered armor which protects the contents from light, oxygen, air, dirt and moisture. 

Are Willa's Oat Milk cartons recyclable?

Yes! Our Tetra Pak cartons are fully recyclable. Please recycle them.

In the United States, the majority of households (61%) have access to carton recycling. We wish it were 100% and continue to push our Tetra Pak partners to improve access to recycling programs and innovate around compostable cartons and caps.

Learn more about carton recycling in their specific communities at recyclecartons.com, using the zip code finder feature. In 2020, the carton recycling rate in the U.S. was 20%.

Recycled cartons follow two paths once they are received by a materials recycling facility (MRF). The first path leads cartons to a papermill, where cartons can be turned into household paper products, like paper towels, writing paper, tissues and toilet paper.

The second path leads cartons to manufacturers that turn recycled cartons into all types of products, including sustainable building materials.  Here is a video that illustrates how cartons are recycled: 

How do you recycle Willa's Oat Milk cartons?

Rinse the carton, put the cap back on, and recycle all components of the carton together.

For more information about carton recycling in your area, visit the Carton Council's Recycling Locator.

Why does Willa’s use Tetra-Pak cartons? Are Tetra-Pak cartons recyclable?

We chose Tetra-Pak cartons for a few reasons. First, we wanted to make a long-lasting, shelf-stable product to cut out food waste and energy spent on refrigerating products before they even reach you. Second, we wanted to make our oat milk shelf-stable without adding artificial preservatives. And finally, the carton had to be made from recyclable materials. Each Tetra-Pak carton vacuum seals our oat milk in, which means there is no need for added preservatives and our oat milk doesn’t need to be refrigerated until opened. 

On average, more than 70% of a Tetra Pak(R) carton by weight is paperboard – a renewable, plant-based material. The paperboard is sourced from FSC®-certified forests and other controlled sources which means new trees are continuously growing to replace what was used. You can recycle our Tetra Pak cartons in most curbside recycling programs. Find out more at recyclecartons.com When recycled, this carton can be used to produce new paper and plastic products. Tetra Pak packaging is not perfect. We are working with Tetra on identifying even more sustainable options. That said, we find it to be more sustainable than plastic cartons or bags, glass bottles (which require plastic bubble wrap for shipping), and materials that do not allow the product to be shelf stable (and require refrigerated trucking and storage). 

What does it mean to have a zero-waste process?

Our production process uses all of each ingredient, resulting in zero food waste. And because we use the whole grain of each oat, there is more of the good stuff like protein and fiber and less sugar.

Why does Willa’s shelf stable packaging make it more sustainable?

Because Willa's is packaged in Tetra-Pak packaging, it doesn't need to be refrigerated until opened. This means that energy is saved in every step of our supply chain, as we cut out the need for refrigerated warehousing and shipping.